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Description
Ordering & Returns Policy
Description
DIRECTIONS:
Massage into a moistened face & neck with soft, circular motions. Gently remove with muslin cloth. Can be used as a weekly exfoliating treatment.
INGREDIENTS:
L-Mandelic Acid –Mandelic acid is able to work both on the surface of the skin and within pores for a deep but gentle exfoliation
Salicylic Acid – Decongesting & exfoliating, this BHA breaks down the clogged oil and skin cells which could lead to blemishes or blocked pores
Jojoba Micro-Exfoliators –Natural micro-exfoliators gently buff away dead skin cells.
Niacinamide – Otherwise known as vitamin B3, this soothing anti-inflammatory reduces redness and irritation, while minimising pore size
ORDERING & RETURNS POLICY
Delivery costs are included for UK addresses only - additional costs will be chargeable for delivery outside the UK Delivery via Royalmail “Tracked 48” service – You will receive email and text delivery notifications from RoyalMail once we process your order - please ensure you provide accurate information when placing your order as those details generate your delivery and tracking informationWe will not be held responsible for loss of parcels as a result of inaccurate or incomplete delivery address information provided by you at the time of ordering.Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;Refunds & Cancellations
You have the right to cancel your order and return products unused, unopened (product seals must be intact) and in their original undamaged packaging within 14 days of placing your orderPlease Note: If you decide to cancel your order after you’ve made your PayPal transaction but before we have despatched the products we will honour your cancellation and refund in full less the non-refundable Paypal transaction fees which PayPal deduct from your payment currently 3.4% of the payment you've made.If you cancel your order after we’ve despatched your products we'll refund your order, less postage fee of £3.99, less the non-refundable PayPal fees which are currently 3.4% of the payment you’ve made when we receive the returned products which must be unopened, seals intact, unused and in all original packagingPlease email us on therapy@dianenivern.com or call 01617961169 (Monday to Saturday) if you wish to cancel your order and return it -You will be responsible for the costs of returning the product you wish to returnIf you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email therapy@dianenivern.com Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your productIn the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturerShip your item back to Us
Returns address: 406 Bury New Road, Whitefield Manchester, M45 7SX, UK Please remember to ensure that the item you are returning is repackaged with all original elements.Our offers
Quick ViewImage Ageless Total Resurfacing Masque
Clinical Skincare Ranges, Image Skincare, Image Ageless, Product Type, Masks & Home Treatments, Skin Type, Oily / Acne Prone, Dry / Dehydrated Skin, Pigmentation / Skin tones
A creamy textured scrub / peel hybrid formulated with a potent blend of Glycolic, Lactic and Salicylic acids and smooth wax beads exfoliates to provide a smoother skin texture and brighter, clear complexion
- Pores are minimised
- Diminishes brown spots.
- Clears skin of blackheads, spots, ingrown hairs
This is truly a home mini-peel! Apply 1-3 times per week for glowing skin. Can be mixed with these products for dual benefits Vital C Hydrating Enzyme masque Vital C Hydrating Cleanser Great for all skin types except sensitive
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Quick ViewMedik8 Crystal Retinal – 1 | 3 | 6 | 10 | 20 | 24
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Medik8 Crystal Retinal - 11x more effective than retinol for clearer, brighter more youthful skin
Retinal - Retinaldehyde - Works up to 11x faster than classic forms of retinol
Crystal Retinal reduces acne bacteria responsible for breakouts.
This ground-breaking vitamin A retinal night serum-cream firms, plumps and restores skin, visibly minimising the appearance of fine lines and wrinkles to reveal a healthier, more youthful, even-toned complexion.
Retinal is used efficiently in the skin as it does not have to undergo as many "conversions" in the skin as retinol to be used by the skin’s natural mechanisms to enhance collagen production and speed up cellular turnover.
Provides results comparable to clinical-grade retinoic acid Vitamin A working up to 11x faster than normal retinol.
Hydrates the skin at every level whilst strengthening the skin’s barrier to keep moisture locked in tight.
Lightweight and luxurious, the silk-like texture sinks effortlessly into skin to nurture and renew the complexion.
Available in 5 strengths - see DESCRIPTION below for full details
DIANE'S TIP: Use this as part of your night skincare regime. You will notice results in just 4 weeks.
Retinal (retinaldehyde) is naturally antibacterial making is especially helpful for acne / spot prone skins - for men and women
Skin will look noticeably more youthful, clearer, blemishes reduced and faded, less oily with fewer breakouts
Price range: £45.00 through £100.00Select options
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Quick ViewMedik8 Advanced Night Eye Cream (15ML)
Clinical Skincare Ranges, Dry / Dehydrated Skin, Eye care, Medik8 Skincare, Oily / Acne Prone, Pigmentation / Skin tones, Product Type, Sensitive / Redness prone, Skin Type
Hydrates & Brightens tired looking looking eye area
This nourishing under-eye cream is infused with powerful antioxidants to hydrate and smooth the delicate eye area overnight.
Contains dragon fruit and saskatoon berry to neutralise free radicals that damage the skin after building up during the day.
Matrixyl 3000® to firm the eye contours and reduce the appearance of fine lines and wrinkles along with caffeine and hesperidin to help brighten dark circles.
DIANE'S TIP: Not only does this eye cream combat fine lines and wrinkles, but brightens dark circles too! Pop this Eye Cream in the fridge for an ultra cooling and de puffing treatment.
Quick ViewMedik8 Press and Glow Tonic
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Medik8 Press & Glow – Active Exfoliating Tonic for a Smooth, Radiant Complexion
Medik8 Press & Glow is an active, exfoliating toner that gives you a smooth, fresh, glowing complexion without flaking or irritation. Designed to deliver visible radiance while remaining gentle on the skin, this skincare tonic uses next-generation polyhydroxy acid (PHA) technology to offer effective exfoliation with minimal risk of sensitivity.
Why Choose Press & Glow?
The core exfoliating ingredient is gluconolactone (PHA 5.5%), a gentle but effective skin exfoliating acid—offering the benefits of surface cell renewal without the irritation commonly associated with more aggressive acids such as glycolic or salicylic.
Proven to be super hydrating—addressing flaky, sensitised skin that can occur after traditional exfoliating acids.
Press & Glow enables better penetration of active ingredients like vitamin C and A by gently exfoliating the surface of your skin.
With improved skin texture and enhanced radiance, make-up sits beautifully on the smoother skin surface.
Suitable for everyday use, twice a day—even for sensitive skins. No more worrying about daily irritation from your exfoliation tonic.
Key Benefits at a Glance
Gentle daily exfoliation: Uses PHA, not AHA/BHA (no glycolic or salicylic acid) – ideal for those looking for advanced exfoliation without irritation.
Smooths skin texture & brightens skin-tone: Clinically proven to improve skin glow by approximately 20 % in four weeks and deliver smoother, more even skin surface.
Hydration and barrier support: The PHA Gluconolactone also acts as a humectant, drawing in moisture rather than stripping the skin.
Enhances performance of other actives: Use in tandem with vitamin A or vitamin C serums for improved efficacy.
Ideal for sensitive skin: Clinically shown to be gentle, even on sensitive skin types—96 % of sensitive skin users agreed it was gentle with no stinging.
While this formula is designed for twice-daily use, if you are new to exfoliation consider starting once a day and building up as tolerated.
Suitable For
All skin types — including normal, dry, oily and combination.
Those with sensitive, easily irritated skin who still want the benefits of exfoliation.
Anyone looking to smooth skin texture, boost radiance and prepare skin for better absorption of active treatments.
Users who currently avoid acids due to dryness and flaking — Press & Glow offers a gentler alternative to glycolic or salicylic acid toners.
Active Ingredients in Press & Glow Tonic
5.5% Gluconolactone (PHA) – gently exfoliates and hydrates the skin surface.
Prickly Pear Extract – natural enzyme exfoliation for renewal of skin surface cells.
Acai Extract – helps calm the skin and protect against free-radical damage.
Aloe Vera Leaf Juice – soothes the skin and enhances moisture retention.
Alcohol-free, fragrance-free and formulated to minimise irritation risk.
Price range: £9.00 through £30.00Select options
This product has multiple variants. The options may be chosen on the product page
Quick ViewMedik8 Crystal Retinal 20
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Medik8 Crystal Retinal 20 is a high-performance night serum that targets the signs of skin ageing, discolouration, acne recovery, improved firmness and texture
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Benefits of Medik8 Crystal Retinal 20:
Potent concentrated formula - retinal aldehydehyde easily concerts into retinoic acid in your skin making for faster visible results
Formulated with 0.2% encapsulated retinaldehyde
Double the concentration of Crystal Retinal 10
Intensify & accelerate the speed of Crystal Retinal results
Tackle stubborn skin concerns including skin discolouration, ageing, acne & blemishes
Retinaldehyde delivers powerful antibacterial properties
Medik8’s innovative Crystal Retinal technology works 11 x faster than other forms of retinol.
Delivers results comparable to clinical-grade Vitamin A or tretinoin without the irritation.
Retinaldehyde has also been proven to be 2.8 x more biologically active than retinol.
In addition, retinaldehyde delivers powerful antibacterial properties, ideal for targeting blemish-causing bacteria for visibly clearer skin.
With double the concentration comes double the results. More retinal equals more power, thanks to Medik8’s innovative Double-Layered Stabilisation System. In addition to the active 0.2% Retinaldehyde, Medik8 Crystal Retinal 20 also contains hydrating Hyaluronic Acid, antioxidant Vitamin E and natural humectant, Glycerine.
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Quick ViewMedik8 Advanced Day Total Protect SPF 30
Clinical Skincare Ranges, Dry / Dehydrated Skin, Facial Sun Protection, Facial Sunscreen, Heliocare Facial Sunscreens, Medik8 Skincare, Oily / Acne Prone, Pigmentation / Skin tones, Product Type, Sensitive / Redness prone, Skin & Wellbeing Products, Skin Type
Medik8 Advanced Day Total Protect - Anti-Ageing Moisturiser SPF 30 | 5* UVA
Medik8's Advanced Day Total Protect includes Pollution Shield, anti-infrared, anti-blue light and anti-A.G.E technology alongside SPF 30 and 5* UVA protection all in a lightweight moisturiser.
Effectively protecting skin from free-radical damage, this is the ultimate daily hydrator for total environmental protection.
Despite the high SPF, the advanced moisturiser is super-light and has an invisible finish, making it the perfect daily cream.
KEY BENEFITS
Combining comprehensive environmental protection in a deeply hydrating SPF 30 moisturiser to help prevent premature skin ageing.
RESULTS
Fine lines and wrinkles are visibly reduced and future skin ageing is prevented.
KEY INGREDIENTS
Pollution Shield, anti-infrared, anti-blue light and anti-A.G.E, SPF 30 and 5* UVA protection
Quick ViewMedik8 Oxy-R Peptides – Skin Brightening Peptide Serum
Clinical Skincare Ranges, Dry / Dehydrated Skin, Masks & Home Treatments, Medik8 Skincare, Oily / Acne Prone, Pigmentation / Skin tones, Product Type, Sensitive / Redness prone, Serums, Skin Type
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- Hyperpigmentation
Product Highlights:
- Targets hyperpigmentation, discoloration, age spots, and dullness
- Contains ultra-high concentration of oxyresveratrol in Medik8's patented stabilization system
Key Benefits:
- Hydrating formula suitable for all skin types, including sensitive skin
- Improves appearance of age spots, hyperpigmentation, uneven skin tones, and post-inflammatory hyperpigmentation
- Dark spots visibly faded in just 4 weeks
Key Ingredients:
- 1% Oxyresveratrol (Oxy-R): Brightens skin by inhibiting tyrosinase, transforming dull, uneven skin tones
- Tetrapeptide-30: Minimises tyrosinase production, reducing melanin overproduction
- Acetyl Glycyl Beta-Alanine: Blocks melanin transport to skin cells, preventing visible pigmentation
- Hyaluronic Acid: Attracts and retains moisture, hydrating the skin and preventing uneven pigmentation, age spots, and blemish marks
How does Medik8 Oxy-R Peptides - Skin Brightening Peptide Serum Work:
- Oxyresveratrol and brightening peptides work together to target hyperpigmentation
- Clinically proven to be 33 times more effective than kojic acid
- Patented Click-Activated packaging ensures stability and potency of the serum
Results:
- Skin appears brighter in 7 days
- Even skin tone in 7 days
- Dark spots fade significantly after one month
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Learn More:
For detailed information on the science behind this skin brightening serum, see below.
Quick ViewMedik8 Bakuchiol Peptides | A gentle alternative to retinol
Clinical Skincare Ranges, Dry / Dehydrated Skin, Masks & Home Treatments, Medik8 Skincare, Oily / Acne Prone, Pigmentation / Skin tones, Product Type, Sensitive / Redness prone, Serums, Skin Type
Medik8 Bakuchiol Peptides | A Retinol alternative, peptide-infused serum
The ultimate plant-based Vegan-friendly, anti-ageing alternative for to vitamin A retinols
Designed to help promote a more youthful complexion, the lightweight, oil-based serum harnesses the gentle power of 1.25% pure bakuchiol.
A clinically proven alternative to retinol that is ideal for those that can’t use vitamin A retinol - eg when pregnant or breastfeeding* as it is not recommended during this time. Bakuchiol Peptides is enhanced with brightening peptide precursors, which help to maintain a glowing, even complexion. The lilac-hued formula is also infused with cica (centella asiatica), an ingredient perfect for soothing inflamed, sensitive skin.
Bakuchiol Peptides can be used both day and night, for accelerated visible anti-ageing results. Perfect for those looking for a substitute for vitamin A in their skincare routines
*Of course, due to ethical considerations the Bakuchiol Peptides formula has not been tested on pregnant women, but there is nothing in the formula which is known to be an issue (eg vitamin A or high levels of exfoliating acids). If you are at all concerned, always consult your doctor.
Skin Type: Acne, Anti-Ageing, Combination, Dry, Mature, Normal, Oily, Pigmentation, Problem Prone, Rosacea, Sensitive, Pregnancy safe skincare
Size: 30ml
Quick ViewMedik8 C-Tetra Cream – Vitamin C Face Cream
Clinical Skincare Ranges, Dry / Dehydrated Skin, Medik8 Skincare, Moisturisers, Oily / Acne Prone, Pigmentation / Skin tones, Product Type, Sensitive / Redness prone, Skin Type
Medik8 C-TETRA® CREAM - Lipid Vitamin C Radiance Cream
All skin types | Brightens | Hydrates | Counteracts ageing effects of light (UV & Computers) Pollution & stress
A moisturising cream containing 6% gentle, lipid form of Vitamin C for younger looking, brighter, more radiant skin
KEY BENEFITS
Vitamin C counteracts the skin ageing effects of stress, light exposure & pollution
RESULTS
Skin is energised while deeply hydrated, leaving a brighter, more even toned, dewy complexion.
KEY INGREDIENTS
Gentle lipid (oil form of Vitamin C) Tetrahexyldecyl Ascorbate, antioxidant / soothing Vitamin E & hydrating Hyaluronic Acid
Key Benefits
Combines the benefit of a serum and moisturiser in one convenient moisturising cream
C-Tetra Cream shields skin from free radical damage and restores radiance.
Radiant Skin
Non-greasy, quickly absorbed formula helps to maintain skin health, improve uneven skin tone and restore radiance.
Powerful Antioxidant Protection
Using a gentle, lipid-soluble form of vitamin C, tetrahexyldecyl ascorbate, this moisturising cream is able to deeply penetrate the skin, providing powerful antioxidant protection with minimal irritation.
Hydrating
Hyaluronic acid and glycerin leave skin supple and hydrated, while also supporting skin’s natural barrier.
How C-Tetra Vitamin C Radiance Cream works on your skin
Your skin needs antioxidants to defend it against free radical damage from the environment. When environmental free radicals outweigh the antioxidants present in your skin from diet and nutrtion the skin can no longer protect itself. Free radicals create irreparable damage to our cells which leads to visible premature ageing of the skin - discolouration, sagging, wrinkles & malignant cell changes
C-Tetra Cream contains tetrahexyldecyl ascorbate, a stable form of vitamin C that boosts the antioxidant defence levels in the skin. Vitamin C stimulates collagen production to reduce the appearance of fine lines and wrinkles, leaving the complexion plump, radiant and youthful. As a lipid-soluble form of vitamin C, it is able to penetrate the skin’s defensive lipid barrier with ease, delivering benefits deep within the skin.
Vitamin C and vitamin E work together synergistically as 'network antioxidants', boosting the cream’s overall antioxidant effect.
C-Tetra Cream also harnesses superior hydration power by combining hyaluronic acid and glycerin with Medik8’s signature Moisture Magnets™. These draw water from the atmosphere and from lower layers of the skin to leave the complexion supple and moisturised.
Ingredients
Tetrahexyldecyl Ascorbate
A lipid-soluble form of vitamin C that provides exceptional antioxidant protection from harmful free radicals, while stimulating collagen production for a youthful looking.
Vitamin E
A lipid-soluble antioxidant that is naturally present in the skin. Vitamin E protects the skin from free radicals is regenerated by vitamin C for optimum power.
Hyaluronic Acid
With a unique ability to attract and retain more than 1,000 times its own weight in water, hyaluronic acid draws moisture from the surrounding atmosphere into the skin, leaving the complexion both nourished and supple.
Moisture Magnets
Medik8’s signature hydrators bind to skin cells and grab onto water to lock moisture in tight where it is needed the most.
50ml
Quick ViewMedik8 Ultimate Recovery Intense (30ml)
A restorative cream for dry, compromised and post-treatment skin.
Deeply hydrating and comforting, creating a protective barrier to shield skin from everyday irritants whilst keeping moisture locked in.
The innovative formula infuses the skin with oxygen for a revitalised, healthy complexion.
Makes an intense, protective moisturiser after sun exposure, apres ski skin, winter moisturiser
DIANE'S TIP: This cream can be used after aesthetic procedures such as chemical peels, skin needling, lasers and microdermabrasion.
Quick ViewMedik8 Illuminating Eye Balm | Instant Eye Brightening Formula
Clinical Skincare Ranges, Dry / Dehydrated Skin, Eye care, Medik8 Skincare, Moisturisers, Oily / Acne Prone, Pigmentation / Skin tones, Product Type, Skin Type
Medik8 Illuminating Eye Balm | Instant Eye Brightening Formula 15ml
Awaken dull, tired eyes and banish puffiness and dark circles with this brightening under eye tinted formula. It's natural mineral pigments and illuminating particles work to disperse to brighten and re-awaken.
Mineral Pigments: Instantly illuminating, mineral pigments lift and neutralise darkness under the eyes for an instant awakening effect.
Cucumber Extract: Cooling and refreshing, cucumber extract helps to quench the skin’s thirst, especially important for the delicate under-eye area prone to dehydration.
Red Algae Extract: Helps to minimise the appearance of puffiness underneath the eyes - both short term and long term.
Hyaluronic Acid: Able to hold up to 1000 times its own weight in water, hyaluronic acid sinks easily into the skin where it draws moisture to itself, leaving the under-eye area both hydrated and supple.
