DescriptionOrdering & Returns Policy
Ordering & Returns PolicyThere are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on email@example.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email firstname.lastname@example.org
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to UsReturns address: 406 Bury New Road, Whitefield Manchester, M45 7SX, UK Please remember to ensure that the item you are returning is repackaged with all elements.
Soothing, cooling, calming, oil free, hydrating skin serum with anti inflammatory, skin calming, redness reducing and antibacterial properties. Use after skin treatments to soothe and calm skin. Reduces redness and sanitises skin after blackhead extractions to minimise infections. Lightens blemishes and brown pigmented marks left from previous spots or blemishes without the use of harsh chemicals like hydroquinine. Cooling and calming for hot flush prone menopausal skin issues and acne rosacea For sensitive or problematic skin, this light oil-free gel contains botanical extracts with anti-inflammatory and antiseptic properties to help soothe and calm irritated skin.
£49.99 Add to basket
Formulated for adult acne skin prone to reduce blemishes, spots or acne whilst treating ageing. Blemish + Age Cleansing Gel contains a powerful trio of exfoliating acids plus non-drying cleansing agents to remove impurities and excess oils. This daily cleanser targets blemishes, sun damage, congested skin / blocked pored & prepares skin for Blemish + Age Solution and Blemish + Age Defense serum. BENEFITS Micro-exfoliating cleansing gel ideal for skin prone to blemishes and is showing signs of ageing such as fine lines, open pores, congestion, sun damage, irregular skin tone or hyperpigmentation (brown spots) Thorough cleansing agents combined with three exfoliating acids Non-drying In trials it was tolerated well by 92% of patients 26% improvement in blemishes in 1 week 28% improvement in fine lines after 4 weeks Authorised Stockist of Genuine Skinceuticals Products
An exfoliating blend of Glycolic and Salicylic acids resurfaces the skin, gently sloughing off dead cells. A lightening blend diminishes brown spots. Clears skin of blackheads, spots, ingrown hairs This is truly a home mini-peel! Apply 1-3 times per week for glowing skin. Great for all skin types. Please call us to place your order or click on ENQUIRE below £38
Formerly called "Pore Cleanser Gel" This detergent free cleanser gently renews and purifies skin revealing a softer, more radiant complexion. It includes an advanced exfoliating complex of AHAs & BHAs as well as glycerin for a deep cleanse and pore refining affect. It thoroughly removes impurities and decongests the skin. This result in smoother, refined texture with luminous clarity. Formely known as PoreCleanse Gel. DIANE'S TIP: Go to the gym or lead an active lifestyle? This cleanser really degreases the skin and prevents a build up of blocked pores.
£18.00 Add to basket
A powder to cream exfoliating cleanser for an even, brighter and more radiant complexion. The cleanser is infused with patented oxyresveratrol (Oxy-R) technology that helps improve the appearance of hyperpigmentation along with uneven skin tone. With natural bamboo micro-exfoliators plus polyhydroxy acid (PHA) for deeper chemical exfoliation, skin is left illuminated & more youthful-looking. DIANE’S TIP: Gentle enough on the skin for daily use, strong enough to remove all your make up/impurities (without drying out the skin).
£35.00 Add to basket
Antioxidant serums are one of THE most important parts of your skin care routine. Antioxidant vitamins A, C and E along with glutathione and ferulic acid slow down the ageing effects of free radical damage caused by day-light and HEV computer light, stress, pollution. This innovative antioxidant serum visibly brightens skin tone, smooths fine lines, firms tired skin and refines skin texture. The result is a radiant, smooth and more youthful-looking complexion. Formulated using stable vitamin C at a potent 15% - Pure C15 serum is perfect for those who are experienced using vitamin C in their regime and are looking for a higher strength. Vitamin E is a powerful oil based antioxidant which helps keep skin supple and moisturised. Glutathione is the universal antioxidant which recycles Vit C & E and brightens pigmentation Suitable for all skin types especially city dwellers, smokers, stressed, sun damaged or regular exercisers / sporty types to combat oxidative stress and free radical damage to the skin Formerly known as CE-Thione Use EVERY morning before moisturising sunscreens
£44.99 Add to basket
A balancing and brightening treatment, formulated with patented oxyresveratrol (Oxy-R) technology, this ultra-rich cream counteracts excess melanin - pigment prodution to lighten the appearance of dark spots and balance uneven skin tones. Over time, skin will appear brighter and clearer, while texture is smoother. DIANE’S TIP: Make sure you are applying an SPF every day to reduce stimulation of pigmentation & brown blemishes.
£39.00 Add to basket
This night serum-cream firms, plumps and resurfaces skin, visibly minimising the appearance of fine lines and wrinkles to deliver a healthier, more youthful, even-toned complexion. Crystal Retinal works in with the skin’s natural mechanisms to enhance collagen production and speed up cellular turnover. Works up to 11x faster in the skin than classic forms of retinol. It hydrates the skin whilst strengthening the skin’s barrier to keep moisture locked in tight. Lightweight and luxurious, silk like texture sinks effortlessly into skin to nurture and restore the complexion. DIANE'S TIP: If you are wondering what the difference between the Retinal 10 and 6 is, Retinal 10 has a higher percentage of Stabilised Retinaldehyde (0.1%) in comparison to the Retinal 6 which has (0.06%).
£79.00 Add to basket
Benefits; Smoother - Firmer skin - Collagen stimulation for fine lines & facial wrinkles, open pores Improves radiance - Fades pigmentation & acne spot marks Improves acne, congestion, regulates oil production A lightweight vitamin A-Retinol night serum to help rejuvenate skin tone & texture to visibly diminish the appearance of fine lines and wrinkles. Vitamin A balances uneven skin tone to help fade irregular pigmentation using Time Release Technology, this innovative serum allows retinol to be gradually released into the skin throughout the night. Supercharged with climbazole, a compound proven to boost the results of anti-ageing benefits. Infused with squalane, a deeply hydrating ingredient to combat dryness associated with some retinols DIANE’S TIP: Make sure to cleanse the skin in the morning before any direct sunlight as the skin will be sensitive due to last night’s retinol application. Use SPF daily as part of your routine when using retinol.
£33.00 Add to basket
Retinol 3TR resurfaces skin to reveal rejuvenated radiant skin. This lightweight Retinol (vitamin A) serum is designed to complement the skin’s nightly regenerative cycle. Vitamin A improves skin texture, minimises the appearance of fine lines, wrinkles and balances uneven skin tone. DIANE'S TIP: Make sure to cleanse the skin in the morning before any direct sunlight, as the skin will be sensitive due to last night's retinol application.
£29.00 Add to basket
This creamy facial scrub uses the powerful complex of chemical and physical exfoliants. Salicylic and mandelic acid dissolve impurities & oil to decongest and tighten pores, whilst natural jojoba grains gently exfoliate away dead skin cells. Pores are left virtually undetectable and skin feels soft, smooth and supple. DIANE'S TIP: Use 2/3 times a week. Don't exfoliate everyday as this strips away the healthy oils.
£29.00 Add to basket