Ordering & Returns Policy
Ordering & Returns Policy
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on therapy@dianenivern.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email therapy@dianenivern.com
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to Us
Returns address: 406 Bury New Road, Whitefield Manchester, M45 7SX, UK Please remember to ensure that the item you are returning is repackaged with all elements.Related Products
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Regima Sensorial Daily Protector SPF 25
Cosmeceutical Skincare Ranges, Facial Sun Protection, Heliocare Facial Sunscreens, RegimA Skin Treatments, Skin & Wellbeing Products
Regima Sensorial Daily Protector Day cream SPF 25 – Lightweight, refreshing, easily absorbed day cream with broad spectrum UVA / UVB SPF 25 sunscreen provides protection from the ageing effects of the sun.
Plant complexes provide intelligent skin care that is combined with Vitamin C to instantly protect your skin against sundamage
Effective cell, DNA and stem cell protection reduces skin redness, calms and promotes healthier looking, glowing skin.
Suitable for men and women of all ages, non-greasy
*SPF 25 Medium UVA/UVB Protection System*
DIANE’S TIP:
This cream contains a powerful antioxidant, Vitamin C. it is ideal for oily, acne prone or dry skin types. It will leave your skin with some serious hydration as well as anti ageing properties.
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Youki Wound Healer Bio-Cell Spray (12ml)
Youki The Wound Healer Spray creates an environment for accelerated wound healing by providing a “scaffold” for new cells.
Youki Wound Healer Bio-Cell Spray is suitable for use on all kinds of wounds from superficial, everyday wounds including cuts, grazes, lacerations and minor burns. Individuals suffering from diabetic leg & foot ulcers have also benefited by using Youki Wound Healer Bio-Cell Spray
It assists by providing an invisible, protective layer that shields new cells as they grow. Healing progresses from the edges of the wound towards the centre.
It delivers a breathable barrier essential for optimum recovery.
DIANE'S TIP: This spray is part of an effective two-part wound healing system. There are two wound repair products that work best together to accelerate wound healing and repair the skin (Wound healer spray & Repair cream).
*To reduce the effects of scarring, we strongly recommend using this along with the Youki Skin Repair Cream.*
£29.99
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Diane Nivern Gift Voucher £100
Give the gift of fabulous skin to friends & family with a Diane Nivern Clinic Gift Voucher
Our beautiful gift vouchers are presented in a gold or silver envelope Available for any value they are redeemable against any of our facial skincare & aesthetic treatments and our skincare products May be used as a way to save up for some of our premium treatments£100 Gift Voucher
Redeemable for products or in clinic treatments Presented in a gold or silver envelope or Can be emailed as a Virtual Gift Voucher - let us know in the NOTES section when placing your order We can add a personal message if you'd like us to send as a gift Valid for six months from date of purchase Non RefundableAlso available in £25 Gift Voucher & £50 Gift Voucher
£100.00
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Heliocare Sun Touch Hydragel SPF 50
Cosmeceutical Skincare Ranges, Skin & Wellbeing Products, Facial Sun Protection, Heliocare Facial Sunscreens
HELIOCARE HYDRA GEL SPF 50 SUN TOUCH
Oil-free, hydrating, easy to use, light to the touch formulation, providing an additional touch of moisture and a healthy bronze shimmer.
For all skin types, particularly those that need a touch of brightness.
Suitable for use after facial procedures such as microdermabrasion, peels, IPL or laser.
UVA/UVB filters: Ultra-advanced mineral filters and non-mineral filters expertly combined to provide high level UVA/UVB protection with an elegant skin-feel and look.
Photobiological protectants Fernblock: Natural fern extract rich in polyphenols and flavonoids, combined with Green Tea extract, provides biological photo-protection.
Protection enhancers: Ultrasomes; naturally derived endonucleases help provide DNA protection and repair.
Sunspheres: increase the effectiveness of the UVA/UVB filters.
Hyaluronic Acid & Aloe Vera: Intense moisturising agents to hydrate and soothe dryer skin.
£25.00
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REVITALASH ADVANCED 3.5ml EYELASH CONDITIONER
REVITALASH ADVANCED 3.5ml EYELASH CONDITIONER
Stimulates the growth of eyelashes.
Whether eyelashes have been lost or damaged by eyelash extensions, illness, chemo or if you have sparse short eyelashes.
Clear formulation
Easy to apply - like a liquid eyeliner!
This new cosmetic formulation features the company's proprietary blend of functional cosmetic ingredients, including a selection of powerful peptides and botanicals, and is supported by clinical studies that show dramatic, eye-catching results.
The formula promises to have lash lovers seeing beautiful, youthful looking lashes in record time.
Clinical studies showed improved
appearance in only 3 weeks!
Ophthalmologist Tested
Dermatologist Tested
Allergy Tested
Clinically Tested
Non-irritating
Over 97% saw an improved appearance of eyelashes Over 92% reported they appreciated the ease of application
Over 92% reported that their eyelashes appeared more lush
Over 94% reported that their eyelashes appeared more youthful
3.5ml
Lasts approx 5-6 months!
Genuine RevitaLash Approved stockist
£95.00
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Skinade Collagen Drink for Beautiful Skin
Skinade Collagen Collagen Drink for Beautiful Skin | Ready to Drink
Skinade Regular Ready-to-Drink bottles - 30 days supply
Drinking Skinade collagen drink on a daily basis promotes...- healthier looking skin
- more even toned skin
- younger looking skin
- increased skin hydration
- reduced appearance of fine lines and wrinkles
- more radiant skin
- reduction of cellulite
£109.99
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Altrient C Liposomal Vitamin C
Digestive Care, Skin & Wellbeing Products, Skin & Wound Healing, Vitamin C & Supplements for Healthy Skin
Altrient C Liposomal Vitamin C
High strength liposomal liquid Vitamin C with 98% absorption delivered to your cells
Many times more powerful than other non-liposomal oral forms of Vitamin C Easy to swallow liquid supplement - add to a glass of water Vitamin C is necessary for skin & tissue repair - Altrient C has been shown to improve skin firmness by 61% Altrient C is one of the best supplements for better skin Vitamin C supports your immune system to fight & recover from infection, stress & illness Vitamin C supports uptake of iron reducing fatigue WHEAT FREE * GMO FREE * VEGAN See also Your Zooki liposomal Vitamin C
£39.99
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RegimA Laser Azu-Repair Post Peel Gel – The “Blue Gel”
Cosmeceutical Skincare Ranges, RegimA Skin Treatments, Skin & Wellbeing Products, Skin & Wound Healing
Regima Laser-Azu Repair Gel Post Peel Gel - "The Blue Gel"
We use and recommend this after treatments which cause redness or irritation to the skin such as microdermabrasion, peels, microneedling, laser skin or hair removal, dermaplaning, semi-permanent make-up, microblading or tattoos. Application of RegimA Laser Azu-Repair Post Peel Gel - or as my clients call it - The "Blue Gel" holds in moisture preventing crusting and accelerating the healing process.- Promotes healthy skin healing
- Aids skin recovery after injury or surgery
- Soothes, calms, reduces redness
- Anti-inflammatory, anti-oxidant
- Anti-irritant, anti-bacterial
- Supports new collagen production for scar less healing
- Improves skin elasticity
- Moisturising, rehydrating - prevents moisture loss from inflamed skin
- Assists with skin regeneration
See below for full ingredients and actions
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Clarisonic Brush Head Normal Skin
Genuine Clarisonic Brush Heads for Clarisonic Skin Cleansing Brush
Normal Skin:
Perfect for normal skin, shaving prep, and for use on the décolleté and body.
£19.99
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Apicare 30% Manuka Therapy Cream
BEST ECZEMA THERAPY IN THE BEAUTY SHORTLIST AWARDS 2017
99.00% NATURAL.
This unique formula contains 30% active UMF 15+ Manuka honey to soothe and calm dry, irritated skin.
Contains a whopping 30% of Manuka honey and generous volumes of plant oils to maximise the healing properties of this amazing cream. Includes Propolis which has a high flavanoid content with anti-microbial and anti-inflammatory properties which further soothe skin.
Key Benefits
Manuka Therapy 30% Honey Creme contains 30 % active 16+ Manuka honey to soothe and calm dry, irritated skin. Rich in natural antioxidants from propolis and lots of hydrating plant oils help with tissue repair.
Helps treat rashes, chapped, dry, flaky skin. Provides soothing relief for psoriasis, eczema and dermatitis sufferers.
A great natural way to repair dry skin.
Fragrance free.
Diane's Tip; super soothing & skin healing Ideal for sore over washed hands. I've seen this product heal hairdresser's contact dermatitis "overnight" - apply at bedtime, put on cotton gloves a la Michael Jackson and wake up to softer, soothed skin.
£17.00
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