Ordering & Returns Policy
Ordering & Returns Policy
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on therapy@dianenivern.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email therapy@dianenivern.com
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to Us
Returns address: 406 Bury New Road, Whitefield Manchester, M45 7SX, UK Please remember to ensure that the item you are returning is repackaged with all elements.Related Products
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Youki Wound Healer Bio-Cell Spray (12ml)
Youki The Wound Healer Spray creates an environment for accelerated wound healing by providing a “scaffold” for new cells.
Youki Wound Healer Bio-Cell Spray is suitable for use on all kinds of wounds from superficial, everyday wounds including cuts, grazes, lacerations and minor burns. Individuals suffering from diabetic leg & foot ulcers have also benefited by using Youki Wound Healer Bio-Cell Spray
It assists by providing an invisible, protective layer that shields new cells as they grow. Healing progresses from the edges of the wound towards the centre.
It delivers a breathable barrier essential for optimum recovery.
DIANE'S TIP: This spray is part of an effective two-part wound healing system. There are two wound repair products that work best together to accelerate wound healing and repair the skin (Wound healer spray & Repair cream).
*To reduce the effects of scarring, we strongly recommend using this along with the Youki Skin Repair Cream.*
£29.99
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Heliocare 360 Invisible Spray 200ML
Heliocare 360 Invisible Spray SPF 50 gives you maximum coverage of filters (UVA, UVB, IR-A, HEV) in a convenient spray format with an invisible finish. It combines antioxidants and DNA repairers that protect the skin from damage caused by solar radiation.
Refreshing, fast drying and effective even on wet skin.
Water resistant | Non Sticky |Suitable for sensitive skin
DIANES TIP: No one around to get your back? No problem! With its continuous photo-protective spray and invisible finish, you're guaranteed to be protected and covered evenly.
£28.99
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Revitalash Advanced Eyelash Conditioner 2ml
REVITALASH® ADVANCED EYELASH CONDITIONER 2ml
The original eyelash growth stimulator and conditioner - invented by a pharmacist for his wife who lost her hair to breast cancer treatment! Stimulates the growth and improves the condition of your eyelashes. Restores thin, short, sparse eyelashes whether caused by illness, removal of lash infills or lash extensions Clear formulation Easy to apply - like liquid eyeliner! Revitalash is the world's best selling eye lash growth promoter - made with clinically proven, developed and tested ingredients to saturate the lash at the roots. Conditions the eyelashes to help protect from brittleness and breakage Helps improve flexibility, moisture, and shine Helps defend eyelashes from effects of ageing, eye-rubbing, lash-pulling Enhances the appearance of beautiful, younger-looking, more luxurious eyelashes High impact BioPeptin Complex® peptides and botanicals saturate the lashes with moisture, keeping them soft, luxurious and healthy-looking Lasts approx 3 months - 2mlWe are an approved Authorised Revitalash stockist
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Very Hardworkers Handcream 110g
A handcream for very dry skin - A best seller for 20 years because it REALLY works!
Deeply healing and repairing for cracked, inflamed, chapped skin Effective hand-cream to repair hands affected by constant hand washing or use of alcohol hand-sanitisers Packed with natural, healing, therapeutic beeswax, active Manuka honey, soothing & repairing plant essential oils. May be used on any severely dry skin, cracked skin be it your hands, feet, elbows or knees - excellent for torn cuticles Dry Skin / Sore Hands / Damaged Cuticles / Cracked Hands / Heels / Chapped Lips / Eczema Patches / Sensitive Skin All Apicare products are rich in healing Manuka Honey, plant oils and butters and are individually formulated to really help with dry problem skin, paraben and SLS free.
£17.50
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Vitage Daily Cleansing Cloths – Double sided facial cleansing cloths (Pack of 3)
Circadia Skincare, Cosmeceutical Skincare Ranges, Image Ageless, Image Iluma, Image MD, Image Ormedic Organic Skincare, Image Skincare, Image Skincare Clear Cell for Acne, Image Skincare Vital C, Medik8 Skincare, RegimA Skin Treatments, Skin & Wellbeing Products, Skinceuticals
Boost your cleansing routine with Vitage Essential Daily Cleansing Cloths - double sided facial cleansing cloths
Cleansing your skin is more effective when you use a clean face cloth to remove cleansers or face wash. Skin will be fresher, smoother and cleaner Boost the results of your cleansing routine with this multi-functional cleansing cloth to achieve professional results at home. These double sided face cleansing cloths provide gentle exfoliation to rid the skin of dead cells without causing irritation, refining your skin texture Benefits of Vitage Essential Daily Cleansing Cloths: Can be used once or twice a day with any cleanser, exfoliator or face mask Suitable for all skin types including sensitive skin. Effectively removes cleanser residue, makeup, dirt and skin debris Easily removes clay face masks without any mess Beneficial for all skin types, all ages How to use: Massage your favourite face wash, cleanser or balm into your skin for a minute Wet the Essential Daily Cleansing Cloth with warm water and squeeze out thoroughly Use the muslin side of your cloth to remove the cleanser from the skin and gently exfoliate; this side can also be used for the removal of face masks Gently wipe the skin and rinse cloth until all cleanser residue is removed For professional results, apply a second layer of cleanser and use the moistened micro-fibre side of your cloth to buff the skin, refine texture and help to reduce the appearance of pores. Size: Comes as a box of 3
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Brush-on-Block Mineral Powder Sunscreen SPF 30
Brush-On-Block pure mineral, chemical free, broad spectrum UVA/ UVB sunscreen
Available in Transparent or NEW Tan / Bronzer- Brush-on-Block provides SPF 30 Broad Spectrum protection. Easy brush-on application. You can use it often, re-apply it with ease and take it everywhere for effortless on-the-go sun protection whenever you need it.
- Brush-On-Block is perfect for golfers, outdoor sports, gardeners, runners Invisible, transparent mineral powder sunscreen to avoid the greasy feel of cream sunscreen - Invisible feel. Nothing to "run" into your eyes if you sweat.Contains the naturally-occurring active mineral sunscreen ingredients titanium dioxide and zinc oxide, to provide full coverage, invisible, natural mineral sun protection that you simply brush on. No more messy, greasy lotions, sticks and sprays.It offers a fast, convenient and effective way to protect everyone's skin from the sun & visible light damage everyday. Brush-On-Block is a non-irritating, sweat and water resistant sunscreen that comes in a self-dispensing make up quality brush. Unlike chemical sunscreens which work by being absorbed into the skin, Brush-On-Block features natural minerals which sit on top of your skin and reflect the sun's rays away from your body. Since it is not absorbed into the skin Brush-On-Block is less likely to irritate the skin or clog pores, making it ideal for people with acne-prone or sensitive skin. Refillable - great value
- Sweat and Water Resistant
- No Chemical Sunscreen Ingredients
- Non Greasy
- Doesn't Sting Eyes
- Goes on Over or Under Makeup
- Non-irritating
- Won't Cause Breakouts
- Easy and Convenient
- Portable Self-dispensing Brush
- Great for Thinning Hair or Bald Spots - undetectable
- Ideal for Men, Women and Children
- Invisible finish colour-free - ALSO AVAILABLE IN TAN BRONZER
- Perfect for men!
- Hypoallergenic
- Suits all skin types and colours
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Repair Me Handcream
Repair Me Handcream
RECOMMENDED BY GRACE TIMOTHY SUNDAY TELEGRAPH BEAUTY EXPERT
100% NATURAL & NATURALLY DERIVED Profoundly soothing Deeply moisturisingHelps to heal inflamed, chapped, cracked, very dry skin, over-washed hands
Suitable for eczema, psoriasis, dermatitis, gardeners' handcream, manual workers and those who work outdoors.
Manuka Honey has natural antimicrobial properties and supports healthy skin healing Available in hand bag travel sized 70g and 130g
£13.00 – £18.00
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YourZooki Vitamin C Liposomal Liquid 1000mg
Digestive Care, Skin & Wellbeing Products, Skin & Wound Healing, Vitamin C & Supplements for Healthy Skin
YourZooki Vitamin C Liposomal Supplement 1000mg (30 x 15ml sachets)
Vegan | Sugar Free | Gluten Free | Dairy Free | Alcohol Free | Tasty citrus flavour
YourZooki Vitamin C is BRITISH MADE and is a superior form of L-Ascorbic Vitamin C which is clinically proven to be the most potent version of Vitamin C and readily accepted as an antioxidant.
Consume straight from the sachet or add to water, mix into porridge or yoghurt 98% + Highly bio-available liposomal Vitamin C 1-2 sachets a day suggested | More can be taken during illness, infections, times of stress, travel, wound healing Free from artificial colour or flavouring Diane's Tip; Unlike some liposomal Vitamin C , YourZooki Vitamin C disperses in drinks, tastes lovely and is easy to swallow for those of us who don't like tablets.
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Skinade Collagen Drink – Travel Sachets 30 days
Skinade Collagen Supplement Drink - Travel Sachets - 30 days
Drinking Skinade collagen drink on a daily basis promotes...- healthier looking skin
- more even toned skin
- younger looking skin
- increased skin hydration
- reduced appearance of fine lines and wrinkles
- more radiant skin
- reduction of cellulite
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REVITALASH ADVANCED 3.5ml EYELASH CONDITIONER
REVITALASH ADVANCED 3.5ml EYELASH CONDITIONER
Stimulates the growth of eyelashes.
Whether eyelashes have been lost or damaged by eyelash extensions, illness, chemo or if you have sparse short eyelashes.
Clear formulation
Easy to apply - like a liquid eyeliner!
This new cosmetic formulation features the company's proprietary blend of functional cosmetic ingredients, including a selection of powerful peptides and botanicals, and is supported by clinical studies that show dramatic, eye-catching results.
The formula promises to have lash lovers seeing beautiful, youthful looking lashes in record time.
Clinical studies showed improved
appearance in only 3 weeks!
Ophthalmologist Tested
Dermatologist Tested
Allergy Tested
Clinically Tested
Non-irritating
Over 97% saw an improved appearance of eyelashes Over 92% reported they appreciated the ease of application
Over 92% reported that their eyelashes appeared more lush
Over 94% reported that their eyelashes appeared more youthful
3.5ml
Lasts approx 5-6 months!
Genuine RevitaLash Approved stockist
