Ordering & Returns Policy
Ordering & Returns Policy
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on therapy@dianenivern.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email therapy@dianenivern.com
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to Us
Returns address:
406 Bury New Road, Whitefield Manchester, M45 7SX, UK
Please remember to ensure that the item you are returning is repackaged with all elements.
Related Products
Quick View
Skinade Regular Ready-to-drink Collagen Supplement
Skinade Regular Ready-to-Drink bottles - 30 days supply
Drinking Skinade collagen drink on a daily basis promotes...- healthier looking skin
- more even toned skin
- younger looking skin
- increased skin hydration
- reduced appearance of fine lines and wrinkles
- more radiant skin
- reduction of cellulite
£115.00
Add to basket
Quick View
Susan Posnick Colorflo Mineral Powder Foundation M4
M4 Light Beige
SIMPLY BRUSH AND GO COLORFLO mineral foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
COLORFLO is offered in shades for every skin tone, plus the perfect Shimmer and the ideal Bronzer.
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 30
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic – non irritating for sensitive skins
Non-comedogenic – won’t block pores
Anti –bacterial – suitable for acne prone skin
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
Quick View
Susan Posnick Colourcorrect Concealer C3 Medium-Dark
For fair to medium
Use C3 with COLORFLO shades M8-M11
BRIGHTEN AND CORRECT
COLORCORRECT- a dual ended brightening/correcting pencil in a revolutionary cream formula-the perfect complement to COLORFLO, in shades to match every skin tone.
Use C1 with COLORFLO shades M1-M5
Use C2 with COLORFLO shades M5-M8
Use C3 with COLORFLO shades M8-M11
Use C4 with COLORFLO shades M9-M13
Benefits:
Brightener (lighter color on the left) fills in under eye area and softens lines on the face. Highlights cheek and brow bones. Use just outside of the lip line to create fuller lips.
Corrector (warmer color on right) neutralizes discolorations on the lid and underneath the eye, and camoflages imperfections, sunspots and redness.
Application:
Use under or over COLORFLO. Apply and blend with fingertips or our concealer brush
£14.99
Add to basket
Quick View
Susan Posnick Colorflo Foundation M8 – Golden Beige
M8 Golden Beige Light tans & ethnic skins
SIMPLY BRUSH AND GO COLORFLO mineral foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral powder foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
COLORFLO is offered in shades for every skin tone, plus the perfect Shimmer and the ideal Bronzer.
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 30
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic – non irritating for sensitive skins
Non-comedogenic – won’t block pores
Anti –bacterial – suitable for acne prone skin
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
Quick View
Youki Wound Healer Skin Repair Cream 12ml
Youki Wound Healer Skin Repair Cream is formulated to help accelerate the healing process of skin wounds to minimise scarring, nourishing the skin, reduces the appearance of post-inflammatory pigmentation (PIH) and recent keloid scars.
Natural probiotic action inhibits infection causing bacterial activity.
Youki Wound Healer Skin Repair Cream provides enables greater skin comfort and mobility by relaxing and rehydrating the skin. Once the wound has healed, Youki Wound Healer Skin Repair will help to condition and minimise scarring.
Youki Wound Healer Skin Repair Cream Cream also helps to condition and sooth fragile and damaged skin such as anxiety induced scratching or excoriation disorder (Skin Picking or Dermatillomania)
It delivers a breathable barrier essential for optimum recovery.
(50ml size available)
See below for more information and ingredients
£29.99
Add to basket
Quick View
Susan Posnick Colorflo Mineral Powder Foundation M7 – Medium Beige
M7 Medium Beige - suits blondes light tan
SIMPLY BRUSH AND GO COLORFLO mineral powder foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
SIMPLY BRUSH AND GO COLORFLO mineral powder foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral powder foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
M1 Porcelain
M2 Fair-Slightly yellow base
M3 Light Neutral
M4 Light Beige
M5 Apricot
M6 Medium-Slightly pink base
M7 Medium Beige
M8 Golden Beige
M9 Caramel
M10 Nutmeg
M11 Toffee
M12 Chestnut
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 30
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic, won’t block pores and anti -bacterial
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
Quick View
Susan Posnick Colourcorrect Concealer C1 – pale porcelain
For fairest skin tones
Use C1 with COLORFLO shades M1-M5
BRIGHTEN AND CORRECT
COLORCORRECT- a dual ended brightening/correcting pencil in a revolutionary cream formula-the perfect complement to COLORFLO, in shades to match every skin tone.
Use C1 with COLORFLO shades M1-M5
Use C2 with COLORFLO shades M5-M8
Use C3 with COLORFLO shades M8-M11
Use C4 with COLORFLO shades M9-M13
Benefits:
Brightener (lighter color on the left) fills in under eye area and softens lines on the face. Highlights cheek and brow bones. Use just outside of the lip line to create fuller lips.
Corrector (warmer color on right) neutralizes discolorations on the lid and underneath the eye, and camoflages imperfections, sunspots and redness.
Application:
Use under or over COLORFLO. Apply and blend with fingertips or our concealer brush
£14.99
Add to basket
Quick View
Skinade Travel Sachets 30 days
Skinade Travel Sachets - 30 days supply
Drinking Skinade collagen drink on a daily basis promotes...- healthier looking skin
- more even toned skin
- younger looking skin
- increased skin hydration
- reduced appearance of fine lines and wrinkles
- more radiant skin
- reduction of cellulite
£115.00
Add to basket
Quick View
Susan Posnick Colorflo Mineral Powder Foundation M6 – light pink tone
M6 Medium - Slightly Pink Base Tone
SIMPLY BRUSH AND GO COLORFLO mineral foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
COLORFLO is offered in shades for every skin tone, plus the perfect Shimmer and the ideal Bronzer.
M1 Porcelain
M2 Fair-Slightly yellow base
M3 Light Neutral
M4 Light Beige
M5 Apricot
M6 Medium-Slightly pink base
M7 Medium Beige
M8 Golden Beige
M9 Caramel
M10 Nutmeg
M11 Toffee
M12 Chestnut
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 25
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic, won’t block pores and anti -bacterial
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
Quick View
Susan Posnick Colorflo Mineral Powder Foundation M11 – Deep Bronze
M11 Toffee
SIMPLY BRUSH AND GO COLORFLO mineral foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
COLORFLO is offered in shades for every skin tone, plus the perfect Shimmer and the ideal Bronzer.
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 30
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic – non irritating for sensitive skins
Non-comedogenic – won’t block pores Anti –bacterial – suitable for acne prone skin
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
