DescriptionOrdering & Returns Policy
Ordering & Returns PolicyThere are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on email@example.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email firstname.lastname@example.org
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to UsReturns address: 406 Bury New Road, Whitefield Manchester, M45 7SX, UK Please remember to ensure that the item you are returning is repackaged with all elements.
An exfoliating blend of Glycolic and Salicylic acids resurfaces the skin, gently sloughing off dead cells. A lightening blend diminishes brown spots. Clears skin of blackheads, spots, ingrown hairs This is truly a home mini-peel! Apply 1-3 times per week for glowing skin. Great for all skin types.
£47.00 Add to basket
Formulated for adult acne skin prone to reduce blemishes, spots or acne whilst treating ageing. Blemish + Age Cleansing Gel contains a powerful trio of exfoliating acids plus non-drying cleansing agents to remove impurities and excess oils. This daily cleanser targets blemishes, sun damage, congested skin / blocked pored & prepares skin for Blemish + Age Solution and Blemish + Age Defense serum. BENEFITS Micro-exfoliating cleansing gel ideal for skin prone to blemishes and is showing signs of ageing such as fine lines, open pores, congestion, sun damage, irregular skin tone or hyperpigmentation (brown spots) Thorough cleansing agents combined with three exfoliating acids Non-drying In trials it was tolerated well by 92% of patients 26% improvement in blemishes in 1 week 28% improvement in fine lines after 4 weeks Authorised Stockist of Genuine Skinceuticals Products
Skinceuticals Phyto Corrective Gel | Hydrating soothing serum for irritated or spot-prone skinSoothing, cooling, calming, oil free, hydrating skin serum with anti-inflammatory, skin calming, redness reducing and antibacterial properties. Use after skin treatments to soothe and calm skin. Reduces redness and sanitises skin after blackhead extractions to minimise infections. Lightens blemishes and brown pigmented marks left from previous spots or blemishes without the use of harsh chemicals like hydroquinone. Cooling and calming for hot flush prone menopausal skin issues and acne rosacea For sensitive or problematic skin, this light oil-free gel contains botanical extracts with anti-inflammatory and antiseptic properties to help soothe and calm irritated skin.
This product has been discontinued by Medik8 We recommend; Image Iluma Brightening Cleanser , Medik8 Surface Radiance Cleanser and Skinceuticals Simply Clean and Circadia Amandola cleaner A powder to cream exfoliating cleanser for an even, brighter and more radiant complexion. The cleanser is infused with patented oxyresveratrol (Oxy-R) technology that helps improve the appearance of hyperpigmentation along with uneven skin tone. With natural bamboo micro-exfoliators plus polyhydroxy acid (PHA) for deeper chemical exfoliation, skin is left illuminated & more youthful-looking. DIANE’S TIP: Gentle enough on the skin for daily use, strong enough to remove all your make up/impurities (without drying out the skin).
£35.00 Read more
Cosmeceutical Skincare Ranges, Facial Sun Protection, Heliocare Facial Sunscreens, Medik8 Skincare, Skin & Wellbeing Products
Three-in-one day cream - Combines 6% Vitamin C + Hydrating moisturiser + SPF 30
Rejuvenate and protect skin with Medik8 Daily Radiance Vitamin C SPF 30 moisturising, antioxidant day creamThis hydrating vitamin C day cream is a lightweight, non-greasy, silky texture. Easily absorbed into the skin, it provides potent antioxidant protection with 6% Vitamin C plus broad spectrum SPF 30 By using a 100% stable, gentle, lipid form of vitamin C - Tetrahexyldecyl ascorbate, the cream increases radiance from within. Packed with antioxidants to shield the skin from environmental damage and help prevent premature signs of ageing. This nourishing vitamin C cream smooths existing fine lines and wrinkles with it's collagen increasing properties. Containing hyaluronic acid and glycerin to keep the skin hydrated, skin is left radiant with an even complexion. Skin Type: Acne, Anti-Ageing, Combination, Dry, Mature, Normal, Oily, Pigmentation, Problem Prone, Rosacea, Sensitive
£15.00 – £49.00 Select options
Cream Cleanse is a silky textured, gently exfoliating cream cleanser designed for all skin types, especially dry and mature skin. CreamCleanse is exceptionally mild, yet it quickly and thoroughly dissolves stubborn make up, sebum, dirt & pollutants. creamCleanse ensure skin is perfectly clean and clear whilst calming it with soothing agents. * Cream Cleanse has been designed for normal to dry skin - whether mature skin or not * Gentle yet pore-deep exfoliation with lower dose L-Mandelic acid * L-Mandelic acid is a potent exfoliator but unlike Glycolic acid does not irritate skin * Natural glycerin draws water from the air and keeps the skin supple and hydrated, reducing surface skin roughness * Specially selected emollients (softening or smoothing ingredients) for creamy feel and incredible cleansing action * Soothing sweet orange oil
£21.99 Add to basket
Effective blemish treatment that is alcohol-free, tough on breakouts yet gentle on the skin. Medik8 Blemish Control Pads are pre-soaked in a pore clearing, 2% salicylic acid serum which dissolves oil and dirt deep down within the pores to treat problem complexions. Created without alcohol, the skin’s natural moisture balance isn't compromised, no dryness and suitable for sensitive skin types. DIANE’S TIP: Wipe one of these pads across areas affected by acne including face, chest or back. Effective for shaving rash, bumps under the skin from ingrowing hairs after waxing. Safe on skin of colour
£29.00 Add to basket
Medik8 Crystal Retinal - 11x more effective than retinol for clearer, brighter more youthful skin
Retinal - Retinaldehyde - Works up to 11x faster than classic forms of retinol
Crystal Retinal reduces P. acnes bacteria responsible for breakouts.This ground-breaking vitamin A retinol night serum-cream firms, plumps and restores skin, visibly minimising the appearance of fine lines and wrinkles to reveal a healthier, more youthful, even-toned complexion. Retinal is used efficiently in the skin as it does not have to undergo as many "conversions" in the skin as retinol to be used by the skin’s natural mechanisms to enhance collagen production and speed up cellular turnover. Provides results comparable to clinical-grade retinoic acid Vitamin A working up to 11x faster than normal retinol. Hydrates the skin at every level whilst strengthening the skin’s barrier to keep moisture locked in tight. Lightweight and luxurious, the silk-like texture sinks effortlessly into skin to nurture and renew the complexion. Available in 5 strengths - see DESCRIPTION below for full details DIANE'S TIP: Use this retinol as part of your night skincare regime. You will notice results in just 4 weeks. Skin will look noticeably more youthful, clearer, blemishes reduced and faded, less oily with fewer breakouts
£35.00 – £74.99 Select options
Medik8 Bakuchiol Peptides | A Retinol alternative, peptide-infused serumThe ultimate plant-based Vegan-friendly, anti-ageing alternative for to vitamin A retinols Designed to help promote a more youthful complexion, the lightweight, oil-based serum harnesses the gentle power of 1.25% pure bakuchiol. A clinically proven alternative to retinol that is ideal for those that can’t use vitamin A - eg when pregnant or breastfeeding* as it is not recommended during this time. Bakuchiol Peptides is enhanced with brightening peptide precursors, which help to maintain a glowing, even complexion. The lilac-hued formula is also infused with cica (centella asiatica), an ingredient perfect for soothing inflamed, sensitive skin. Bakuchiol Peptides can be used both day and night, for accelerated visible anti-ageing results. Perfect for those looking for a substitute for vitamin A in their skincare routines *Of course, due to ethical considerations the Bakuchiol Peptides formula has not been tested on pregnant women, but there is nothing in the formula which is known to be an issue (eg vitamin A or high levels of exfoliating acids). If you are at all concerned, always consult your doctor. Skin Type: Acne, Anti-Ageing, Combination, Dry, Mature, Normal, Oily, Pigmentation, Problem Prone, Rosacea, Sensitive Size: 30ml
£45.00 Add to basket
This lightweight, dry-touch serum absorbs rapidly, leaving skin protected from free radical damage. Boost luminosity and fight visible signs of ageing with Super C30. An ultra-brightening serum that fights environmental & sun-induced damage to prevent premature ageing, whilst boosting collagen levels to smooth and brighten the complexion. Skin will be supple with fine lines and wrinkles visibly diminished and skin texture refined. DIANE'S TIP: An absolute staple in your skincare routine, always use an antioxidant serum during the day. Its my biggest skin care secret!