Ordering & Returns Policy
Ordering & Returns Policy
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on therapy@dianenivern.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email therapy@dianenivern.com
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to Us
Returns address: 406 Bury New Road, Whitefield Manchester, M45 7SX, UK Please remember to ensure that the item you are returning is repackaged with all elements.Our offers
Quick View
Skinceuticals CE Ferulic Serum 30mls – Double Defense Sets
CE Ferulic Serum - Diane Nivern's ALL time favourite skincare product!
Revolutionary antioxidant serum * Delivers an unprecedented 8 times the skin's natural protection against UV & HEVL sun damage / light damage * Neutralises free radicals that break down collagen and accelerate skin ageing * Helps build new collagen * Provides unmatched antioxidant protection
* Helps inhibit cellular changes that can contribute to skin cancer
More protection means more youthful looking skin and better defence against environmental ageing.
"If you only buy one serious piece of skincare make it CE Ferulic - I personally recommend this product" - Diane Nivern
Peer Review Clinical Trials and Research shows:
-
Sunscreens only block 45-55% of free radicals, leaving skin vulnerable to environmental damage
-
C E Ferulic provides 8x UV photo (light) protection and unprecedented anti-ageing benefits
-
C E Ferulic reduces sunburn cells up to 96% in UV irradiated skin
-
C E Ferulic prevents thymine dimers- the DNA mutations associated with skin cancer
- Maximum anti-ageing results - better than any one antioxidant alone
- Neutralises free radical damage and protects against oxidative stress - the factors that lead to premature ageing, loss of elasticity and hyper-pigmentation
- Once absorbed, can't be washed or rubbed off Why do I need this product?
-
Limited Stock Available - Special Double Defense sets full size CE Ferulic with a FREE Brightening UV Defense SPF 50 moisturiser worth £40 Combined Value £180
- * Whilst stocks last
Quick View
Skinceuticals Serum 10 Antioxidant Serum 30mls
Skinceuticals Serum 10 - Powerful antioxidant serum
Counteracts the ageing effects of daylight, UV, Infrared, pollution, smoking and stress. For all skin types or conditions to help restore healthy looking skin Formulated with advanced antioxidant technology - 10% L-Ascorbic Acid proven to be absorbed into cells and used as an antioxidant. Lightweight, fast-absorbing serum combines skin brightening ferulic acid with 10% pure vitamin C to enhance antioxidant performance. Contains skin hydrating hyaluronic acid. Ideal for use on younger skins under 35 Assists with brightening of sun damage, pigmentation and blemish marks from spots Beneficial for skin prone to follicultis, shaving rash and ingrowing hairs. Proven delivery of L-ascorbic acid to the skin in concentrations proven to be effective L Ascorbic acid is the only version of Vitamin C that the cells recognise as an active antioxidant!Related Products
Quick View
Image Ageless Total Resurfacing Masque
An exfoliating blend of Glycolic and Salicylic acids resurfaces the skin, gently sloughing off dead cells.
A lightening blend diminishes brown spots.
Clears skin of blackheads, spots, ingrown hairs
This is truly a home mini-peel!
Apply 1-3 times per week for glowing skin.
Great for all skin types.
£47.00
Add to basket
Quick View
Vitage Daily Cleansing Cloths – Double sided facial cleansing cloths (Pack of 3)
Circadia Skincare, Cosmeceutical Skincare Ranges, Image Ageless, Image Iluma, Image MD, Image Ormedic Organic Skincare, Image Skincare, Image Skincare Clear Cell for Acne, Image Skincare Vital C, Medik8 Skincare, RegimA Skin Treatments, Skin & Wellbeing Products, Skinceuticals
Boost your cleansing routine with Vitage Essential Daily Cleansing Cloths - double sided facial cleansing cloths
Cleansing your skin is more effective when you use a clean face cloth to remove cleansers or face wash. Skin will be fresher, smoother and cleaner Boost the results of your cleansing routine with this multi-functional cleansing cloth to achieve professional results at home. These double sided face cleansing cloths provide gentle exfoliation to rid the skin of dead cells without causing irritation, refining your skin texture Benefits of Vitage Essential Daily Cleansing Cloths: Can be used once or twice a day with any cleanser, exfoliator or face mask Suitable for all skin types including sensitive skin. Effectively removes cleanser residue, makeup, dirt and skin debris Easily removes clay face masks without any mess Beneficial for all skin types, all ages How to use: Massage your favourite face wash, cleanser or balm into your skin for a minute Wet the Essential Daily Cleansing Cloth with warm water and squeeze out thoroughly Use the muslin side of your cloth to remove the cleanser from the skin and gently exfoliate; this side can also be used for the removal of face masks Gently wipe the skin and rinse cloth until all cleanser residue is removed For professional results, apply a second layer of cleanser and use the moistened micro-fibre side of your cloth to buff the skin, refine texture and help to reduce the appearance of pores. Size: Comes as a box of 3
Quick View
Image Clear Cell Salicylic Cleanser
This foaming,non SLS - Salicylic acid based gel cleanser gently removes makeup and eliminates excess oil.
Gently exfoliates dead skin cells and keeps skin smooth, soft and shine free.
Ideal for oily-acne prone skin and teenagers.
Suitable for mild to moderate acne.
Please call us to place your order or click on ENQUIRE below
£30
£30.00
Read more
Quick View
Image Skincare Age Defy Collection
Image Skincare Age Defy Collection - Skincare Sets - Limited Availability
Exceptional Value for Money individual Retail Value is £210 - The Age Defy Collection is £120 whilst stocks last!
The MAX Cleanser - Stem Cell Facial Cleanser - face wash
Advanced polypeptides and plant-derived stem cell technology to turn cleansing into a luxurious experience. Creamy gel face wash that is soap, sulphates, SLS-free. Ideal every day face wash for men and women of all skin types Physician formulated for: All skin types ; Aging skin | Sensitive skin | 118ml RRP £36Image Vital C Hydrating Repair Creme
Rich, non-greasy, repairing facial moisturising cream for dry, irritated, redness prone skin. Ceramides help to prevent the evaporation of moisture by forming a protective barrier on the skin, while vitamins nourish and hyaluronic acid helps retain moisture. Physician formulated for: | Aging skin | Dry, dehydrated skin |Redness-prone skin 57g RRP £86Image Ageless Total Pure Hyaluronic Filler Serum
A concentrated facial serum which hydrates, plumps and firms your skin. Contains six molecule sizes of hydrating, water retaining hyaluronic acids to rapidly smooth away the appearance of wrinkles. Delivers an immediate, noticeable boost of hydration. Use on face, neck, upper chest, lips and back of hands Physician formulated for: Dehydrated Skin |Loss of firmness / fullness | Post Treatment Skin 30ml RRP £84iMASK Firming Transformation Mask Sample Size
This luxurious, shimmery blue mask supports the skin’s ability to resist stress that contributes to the visible signs of skin aging. It contains rare pepper berry plant extract to promote skin’s well-being. It helps bring skin into balance, hydrating with hyaluronic acid as high-purity clays and jojoba beads gently polish away dullness for improved texture, tightness and tone. Skin is left feeling plump, smooth and firm.Iluma Intense Brightening Serum Sample Sized
This quick-absorbing serum addresses both skin discoloration and redness, offering a calming and brightening solution for irritated, sun-damaged and sensitive skin. A blend of botanical brighteners and vitamin C encourages a clear, even-toned complexion. Ideal for those skins that prefer a hydroquinone-free product.Presented in a quality gift box
Quick View
Skinceuticals Brightening UV Defense SPF 30
Moisturising facial sunscreen SPF 30 which evens out skintones & prevents pigmentation & skin discolouration
All-in-one anti-pigmentation moisturiser and broad spectrum UVA / UVB sunscreen
Cosmetically elegant – non greasy - Suitable for men & women & all skin types Sheer, satin finish that doesn't leave an ashy cast or residue Satin finish makes an excellent make up base Ideal to prevent the formation of irregular skin tones or hyperpigmentation. Use over antioxidant serums such as Antioxidants CE Ferulic or Phloretin CF or Phloretin CF Gel to further prevent the darkening of pigmentationWe stock a range of products and home treatment systems to brighten, reduce and prevent pigmentation
Quick View
Heliocare 360 Invisible Spray 200ML
Heliocare 360 Invisible Spray SPF 50 gives you maximum coverage of filters (UVA, UVB, IR-A, HEV) in a convenient spray format with an invisible finish. It combines antioxidants and DNA repairers that protect the skin from damage caused by solar radiation.
Refreshing, fast drying and effective even on wet skin.
Water resistant | Non Sticky |Suitable for sensitive skin
DIANES TIP: No one around to get your back? No problem! With its continuous photo-protective spray and invisible finish, you're guaranteed to be protected and covered evenly.
£28.99
Read more
Quick View
Image Skincare Prevention+ Tinted SPF 30
Cosmeceutical Skincare Ranges, Facial Sun Protection, Image Ageless, Image Iluma, Image MD, Image Skincare, Image Skincare Clear Cell for Acne, Image Skincare Vital C
Image Skincare Prevention + Tinted Moisturiser SPF 30 with Digital Aging Defense™
This daily tinted moisturiser provides broad-spectrum, pure mineral protection against the sun’s harmful UVA / UVB rays from DAYLIGHT with Digital Aging Defense™ to protect skin from the ageing effects of HEV - High Energy Visible Light (HEV Light), the bright blue light emitted by computers, phones, artificial lighting and environmental damage from city pollution.
Sheer tinted formula spreads easily, delivering a hint of colour that subtly evens out skin tone and gives the skin a healthy glow.
SKIN TYPES All skin types – satin / matte finish – Especially suitable for combination to oily skin or for dry skins when applied over a hydrating serum and / or moisturiser
£53.00
Read more
Quick View
Image Vital C Hydrating Cleanser
Our best selling cleanser!
Lightweight, creamy, hydrating cleanser that removes ALL make up and impurities.
Treats environmentally damaged skin, giving it a renewed, nourished and silky smooth feel.
Ideal for all skins including dull, dry and sensitive, redness prone skin and those needing more moisture.
Post Peel/Post Operative Dry,Dehydrated, Rosacea, Sensitive, Irritated acne skin
Quenches the skin with essential vitamins
Gently removes makeup and residue
Improves skin texture and tone
Excellent for Sensitive Skin
£32.00
Read more
Quick View
Image VITAL C Hydrating Overnight Masque
A lightweight, overnight treatment for dry skin with a gel texture formulated to deliver intense hydration into dry, stressed skin.
Upon application it releases a flood of antioxidants, hyaluronic acid, vitamins and anti-ageing peptides to provide a youthful, brighter, healthier-looking complexion.
SKIN TYPE
Dry or dehydrated skin; sensitive or irritated skin; post-treatment use.
To order this product, please call the clinic 01617961169
£79.99
Read more
Quick View
Image Ageless Total Pure Hyaluronic Filler (30ml)
Pure hyaluronic hydrating skin serum plumps and fills lines with concentrated plant-derived, non-animal, hyaluronic acid, infused with soothing apricot oil, anti-inflammatory Vitamin B5 and potent antioxidant Vitamin E.
Skin feels deeply hydrated with each application. Smooths and plumps skin without an injection.
Skin type:
Dry/dehydrated, lax skin, post-peel, rosacea, inflamed skin.
Benefits
Highly concentrated and plant derived hyaluronic acid serum immediately plumps skin and increases moisture for all skin types.
18% Hyaluronic Acid smooths skin without injections while apricot oil provides additional hydration and skin soothing
To order this product, please call the clinic on 01617961169
£74.99
Read more
