Ordering & Returns Policy
Ordering & Returns Policy
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on therapy@dianenivern.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email therapy@dianenivern.com
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to Us
Returns address:
406 Bury New Road, Whitefield Manchester, M45 7SX, UK
Please remember to ensure that the item you are returning is repackaged with all elements.
Product brand
Our offers
Quick View
Skinceuticals CE Ferulic Serum 30mls
CE Ferulic Serum - Diane Nivern's ALL time favourite skincare product! Awarded Best Topical Skincare in Medical Aesthetic Awards 2008
Revolutionary antioxidant serum * Delivers an unprecedented 8 times the skin's natural protection against UV photoaging * Neutralises free radicals that break down collagen and accelerate skin ageing * Helps build new collagen * Provides unmatched antioxidant protection. More protection means more youthful looking skin and better defence against environmental ageing."If you only buy one serious piece of skincare make it CE Ferulic - I personally recommend this product" - Diane Nivern
Peer Review Clinical Trials and Research shows:
- Sunscreens only block 45-55% of free radicals, leaving skin vulnerable to environmental damage
- C E Ferulic provides 8x UV photoprotection and unprecedented anti-ageing benefits
- C E Ferulic reduces sunburn cells up to 96% in UV irradiated skin
- C E Ferulic prevents thymine dimers- the DNA mutations associated with skin cancer
- Benefits
- Maximum anti-aging results - better than any one antioxidant alone
- Neutralises free radical damage and protects against oxidative stress - the factors that lead to premature aging, loss of elasticity and hyper-pigmentation
- Once absorbed, can't be washed or rubbed off Use every morning before moisturiser and sunscreen.
Why do I need this product?
Think of an apple, cut in half and exposed to the air. It will quickly go brown and bad. If you dipped it in lemon juice it wouldn't. Lemon juice is rich in Vitamin C (Ascorbic Acid) which prevents oxidation thus stopping the apple from going bad. Our faces are exposed to air, pollution, UV in daylight (not even necessarily sunshine / heat) and our own oxygen waste products from breathing and stress. All of these factors conspire to turn skin "bad" and speed up our ageing process - think of it as human rust. Antioxidant serums prevent this from happening. GENUINE UK STOCK FROM AN APPROVED SKINCEUTICALS SPECIALIST LEVEL CLINIC FREE DELIVERY
£119.99
Add to basket
Quick View
Medik8 C-Tetra 30ml
Professional Strength Pro-Collagen Synthesis
Super Antioxidant Serum
A revolutionary ultra-stable Vitamin C serum to combat sun-induced damage to the skin,
help trigger collagen production,
help reduce retinol and peel related redness, increase the skin's elasticity and density as well as improve the skin's texture and brighten the complexion.
Contains 3% Tetrahexyldecyl Ascorbate, the new lipid-based vitamin C derivative shown to be 4 times more potent than the equivalent concentration of regular vitamin C (L-ascorbic acid) plus synergistic d-alpha (natural) vitamin E.
Suitable for individuals in their mid-20s to mid-30s with all skin types.
£34.99
Add to basket
Quick View
Skinceuticals Serum 10 Antioxidant Serum 30mls
Powerful antioxidant serum.
Counteracts the ageing effects of daylight, UV, Infrared, pollution, smoking and stress.
For all skin types or conditions to help restore healthy looking skin
Formulated with advanced antioxidant technology - 10% L-Ascorbic Acid proven to be absorbed into cells and used as an antioxidant.
Lightweight, fast-absorbing serum combines skin brightening ferulic acid with 10% pure vitamin C to enhance antioxidant performance.
Contains skin hydrating hyaluronic acid.
Ideal for use on younger skins under 35
Assists with brightening of sun damage, pigmentation and blemish marks from spots
Beneficial for skin prone to follicultis, shaving rash and ingrowing hairs.
Proven delivery of L-ascorbic acid to the skin in concentrations proven to be effective
L Ascorbic acid is the only version of Vitamin C that the cells recognise as an active antioxidant!
£59.99
Add to basket
Related Products
Quick View
Image Vital C Hydrating Cleanser
Our best selling cleanser!
Lightweight, creamy, hydrating cleanser that removes ALL make up and impurities.
Treats environmentally damaged skin, giving it a renewed, nourished and silky smooth feel.
Ideal for all skins including redness prone skin, smokers'skin, frequent flyers' skin and those needing more moisture.
Post Peel/Post Operative Dry,Dehydrated,Rosacea, Sensitive, Irritated acne skin
Quenches the skin with essential vitamins
Gently removes makeup and residue
Improves skin texture and tone
Sun Damaged, Sun Burned
Excellent for Sensitive Skin
Eczema
NOTE: We can't sell this online please call us to place your order
£30
£30.00
Add to basket
Quick View
Susan Posnick Colorflo Mineral Powder Foundation M11 – Deep Bronze
M11 Toffee
SIMPLY BRUSH AND GO COLORFLO mineral foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
COLORFLO is offered in shades for every skin tone, plus the perfect Shimmer and the ideal Bronzer.
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 30
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic – non irritating for sensitive skins
Non-comedogenic – won’t block pores Anti –bacterial – suitable for acne prone skin
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
Quick View
Iluma Intense Lightening Serum 30ml
Iluma by Image Skincare Intense Lightening Serum
SKIN TYPE
Hyper-pigmentation, Age spots, brown patches, Rosacea, sun damaged, irritated, post peel, sensitive skin
A lightweight oil-free serum that treats skin discoloration and redness.
A blend of botanical lighteners, Vitamin C and grape seed extract gently reduces inflammation promoting a clear, fresh-looking complexion. Perfectly calms skin following skin treatments, laser and waxing.
Ideal for all skin types.
Vectorize Technology delivers a complex of encapsulated ingredients time released up to 48 hours for a long lasting, intense effect.
Paraben free, 100% Hydroquinone free.
Call us to order this product or Click on Enquire button
£55.00
Read more
Quick View
Iluma Intense Brightening Eye Cream 15ml
Lightens pigmentation in eye area
Brightens and Fades dark under eye circles
Reduces puffiness
Firms and Tightens lines, crow's feet and lax skin around eyes
Eyes instantly look firmer, brighter and more radiant with long term results visible in 6 weeks
Ideal for all skin types with impressive results seen in clinic for our clients of colour
Paraben free.
£59.99
Call us to order this product
Quick View
Brush-on-Block Mineral Powder Sunscreen SPF 30 – clear
-
Brush-On-Block pure mineral, chemical free, broad spectrum UVA/ UVB sunscreen
- Available in Transparent or NEW Tan / Bronzer - specify in buyers notes
- Brush-on-Block provides SPF 30 Broad Spectrum protection. Easy brush-on application. You can use it often, re-apply it with ease and take it everywhere for effortless on-the-go sun protection whenever you need it. Brush-On-Block is perfect for golfers, outdoor sports, gardeners, runners. Invisible, transparent mineral powder sunscreen to avoid the greasy feel of cream sunscreen - Invisible feel. Nothing to "run" into your eyes if you sweat. Contains the naturally-occurring active mineral sunscreen ingredients titanium dioxide and zinc oxide, to provide full coverage, invisible, natural mineral sun protection that you simply brush on. No more messy, greasy lotions, sticks and sprays. It offers a fast, convenient and effective way to protect everyone's skin from the sun, - everyday. Brush-On-Block is a non-irritating, sweat and water resistant sunscreen that comes in a patent-pending, self-dispensing make up quality brush. Unlike chemical sunscreens which work by being absorbed into the skin, Brush-On-Block features natural minerals which sit on top of your skin and reflect the sun's rays away from your body. Since it is not absorbed into the skin Brush-On-Block is less likely to irritate the skin or clog pores, making it ideal for people with acne-prone or sensitive skin. Refillable - great value
- Sweat and Water Resistant
- No Chemical Sunscreen Ingredients
- Non Greasy
- Doesn't Sting Eyes
- Goes on Over or Under Makeup
- Non-irritating
- Won't Cause Breakouts
- Easy and Convenient
- Portable Self-dispensing Brush
- Great for Thinning Hair or Bald Spots
- Ideal for Men, Women and Children
- Invisible finish colour-free - ALSO AVAILABLE IN TAN BRONZER
- Perfect for men!
- Hypoallergenic
- Suits all skin types and colours
£23.99
Add to basket
Quick View
Heliocare SPF 50 Hydragel Touch of Sun
Oil-free,hydrating, easy to use, light to the touch formulation, providing an additional touch of moisture and a healthy shimmer.
For all skin types, particularly those that need a touch of brightness.
Suitable for use after facial procedures such as microdermabrasion, peels, IPL or laser.
UVA/UVB filters: Ultra-advanced mineral filters and non-mineral filters expertly combined to provide high level UVA/UVB protection with an elegant skin-feel and look.
Photobiological protectants Fernblock: Natural fern extract rich in polyphenols and flavonoids, combined with Green Tea extract, provides biological photo-protection.
Protection enhancers: Ultrasomes; naturally derived endonucleases help provide DNA protection and repair.
Sunspheres: increase the effectiveness of the UVA/UVB filters.
Hyaluronic Acid & Aloe Vera: Intense moisturising agents to hydrate and soothe dryer skin.
£27.99
Add to basket
Quick View
Skinade Collagen Drink Travel Sachets 30 days
Cosmeceutical Skincare Ranges, Skin & Wellbeing Products, Skinade, Skinceuticals, Medik8 Skincare, Image Skincare, Circadia Skincare, RegimA Skin Treatments, Pigmentation Skincare, Digestive Care, Facial Sun Protection
Skinade Collagen Drink
Drinking Skinade on a daily basis promotes...- healthier looking skin
- more even toned skin
- younger looking skin
- increased skin hydration
- reduced appearance of fine lines and wrinkles
- more radiant skin
- reduction of cellulite
£105.00
Add to basket
Quick View
Susan Posnick Colorflo Mineral Powder Foundation M4
M4 Light Beige
SIMPLY BRUSH AND GO COLORFLO mineral foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
COLORFLO is offered in shades for every skin tone, plus the perfect Shimmer and the ideal Bronzer.
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 30
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic – non irritating for sensitive skins
Non-comedogenic – won’t block pores
Anti –bacterial – suitable for acne prone skin
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
Quick View
Susan Posnick Colorflo Mineral Powder Foundation M7 – Medium Beige
M7 Medium Beige - suits blondes light tan
SIMPLY BRUSH AND GO COLORFLO mineral powder foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
SIMPLY BRUSH AND GO COLORFLO mineral powder foundation in a luxurious, self-dispensing refillable brush. COLORFLO is invisible and weightless on the skin.
Finely milled mineral powder foundation that does not emphasise pores or lines like some products do.
With all natural ingredients, COLORFLO provides powerful and natural sun protection.
COLORFLO will not clog pores or irritate sensitive skin. In fact, the ingredients are so gentle, you can apply COLORFLO immediately after facials and gentle peels.
M1 Porcelain
M2 Fair-Slightly yellow base
M3 Light Neutral
M4 Light Beige
M5 Apricot
M6 Medium-Slightly pink base
M7 Medium Beige
M8 Golden Beige
M9 Caramel
M10 Nutmeg
M11 Toffee
M12 Chestnut
Benefits:
Invisible finish with flawless coverage, your skin....but better
Quick and easy application
Sun protection SPF 30
Compact and portable-great for travel, even goes with you on the plane
Enriched with Vitamins A and E to nourish the skin
Softens fine lines and doesn't crease
Water and sweat resistant
Hypo-allergenic, won’t block pores and anti -bacterial
Environmentally thoughtful, with a refillable container
We use this product after our facials.
£39.99
Add to basket
Quick View
Skinceuticals Brightening UV Defense 30ml
Daily moisturiser with UVA / UVB SPF 30 and Hyperbright technology to actively prevent the darkening of pigment in the skin.
Use as your daily moisturiser
Cosmetically elegant – non greasy
Sheer, no white residue
Satin finish makes an excellent make up base
Ideal to prevent the formation of irregular skin tones or hyperpigmentation.
Use over antioxidant serums such as Antioxidants CE Ferulic or Phloretin CF to further prevent the darkening of pigmentation
FREE DELIVERY
Genuine Skinceuticals UK Stockist and Clinic
£32.99
Add to basket
