Ordering & Returns Policy
Ordering & Returns Policy
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.- Delivery costs are included for UK addresses only
- Delivery via Royalmail “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
- Additional postage fees will be incurred for delivery outside of the UK – we will contact you & quote the additional postage costs;
- Europe typically £8 USA & Australia Typically £15 depending on weight – We will refund your order if you do not wish to pay for the item and the extra shipping
- You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
- Please email us on therapy@dianenivern.com if you wish to cancel your order and return it - Returns address Diane Nivern Clinic Ltd 406 Bury New Rd Whitefield Manchester M45 7SX.
- You will be responsible for the costs of returning the product you wish to return
- If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 01617961169 or email therapy@dianenivern.com
- Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
- In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer
Ship your item back to Us
Returns address: 406 Bury New Road, Whitefield Manchester, M45 7SX, UK Please remember to ensure that the item you are returning is repackaged with all elements.Our offers
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Skinceuticals Serum 10 Antioxidant Serum 30mls
Skinceuticals Serum 10 - Powerful antioxidant serum
Counteracts the ageing effects of daylight, UV, Infrared, pollution, smoking and stress. For all skin types or conditions to help restore healthy looking skin Formulated with advanced antioxidant technology - 10% L-Ascorbic Acid proven to be absorbed into cells and used as an antioxidant. Lightweight, fast-absorbing serum combines skin brightening ferulic acid with 10% pure vitamin C to enhance antioxidant performance. Contains skin hydrating hyaluronic acid. Ideal for use on younger skins under 35 Assists with brightening of sun damage, pigmentation and blemish marks from spots Beneficial for skin prone to follicultis, shaving rash and ingrowing hairs. Proven delivery of L-ascorbic acid to the skin in concentrations proven to be effective L Ascorbic acid is the only version of Vitamin C that the cells recognise as an active antioxidant!
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Skinceuticals CE Ferulic Serum 30mls
CE Ferulic Serum - Diane Nivern's ALL time favourite skincare product! Awarded Best Topical Skincare in Medical Aesthetic Awards 2008
Revolutionary antioxidant serum * Delivers an unprecedented 8 times the skin's natural protection against UV & HEVL sun damage / light damage * Neutralises free radicals that break down collagen and accelerate skin ageing * Helps build new collagen * Provides unmatched antioxidant protection. * Helps inhibit cellular changes that can contribute to skin cancer More protection means more youthful looking skin and better defence against environmental ageing."If you only buy one serious piece of skincare make it CE Ferulic - I personally recommend this product" - Diane Nivern
Peer Review Clinical Trials and Research shows:
- Sunscreens only block 45-55% of free radicals, leaving skin vulnerable to environmental damage
- C E Ferulic provides 8x UV photo (light) protection and unprecedented anti-ageing benefits
- C E Ferulic reduces sunburn cells up to 96% in UV irradiated skin
- C E Ferulic prevents thymine dimers- the DNA mutations associated with skin cancer
- Maximum anti-ageing results - better than any one antioxidant alone
- Neutralises free radical damage and protects against oxidative stress - the factors that lead to premature ageing, loss of elasticity and hyper-pigmentation
- Once absorbed, can't be washed or rubbed off Use every morning before moisturiser and sunscreen.
Why do I need this product?
Think of an apple, cut in half and exposed to the air. It will quickly go brown and bad. If you dipped it in lemon juice it wouldn't. Lemon juice is rich in Vitamin C (Ascorbic Acid) which prevents oxidation thus stopping the apple from going bad. Our faces are exposed to air, pollution, UV in day-light (not just sun-shine) and HEVL blue light from phone and computers and our own oxygen waste products from breathing and stress. All of these factors conspire to turn skin "bad" and speed up our ageing process - think of it as human rust. Antioxidant serums prevent this from happening. GENUINE UK STOCK FROM AN APPROVED SKINCEUTICALS SPECIALIST LEVEL CLINIC FREE DELIVERY See below for more reasons why you need this in your routineRelated Products
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Image Vital C Hydrating Repair Cream
Ultra-hydrating, Vitamin C & Anti-Oxidant rich emollient moisturiser - non greasy.
Gorgeous make up base or night cream
Combats the visible effects of stress, fatigue, smoking & other dehydrating environmental factors.
Suitable for;
Rosacea and Sensitive - Ultra hydrating Soothing
Ageing - Anti-oxidant rich emollient formula
Dry/Dehydrated - Combats the visible effects of stress
Post Peel/Post Operative - Repairs ageing skin
Sun Damaged, Sun Burned
Promotes healthy cell renewal
NOTE: We can't sell this online so please call or email us to order
£75.00
£75.00
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Image VITAL C Hydrating Water Burst (59ml)
A lightweight, transformational, gel texture formulated to burst into intense hydration. Upon application it releases a flood of antioxidants, hyaluronic acid, vitamins and anti-ageing peptides to provide a youthful, brighter, healthier-looking complexion.
SKIN TYPE
Dry or dehydrated skin; sensitive or irritated skin; post-treatment use.
To order this product, please call the clinic on 01617961169
£49.00
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Heliocare Advanced Spray SPF50 200ML
This nourishing yet non-greasy spray contains both mineral and non-mineral UV filters to limit sun-induced inflammation and premature ageing. This also contains a unique ingredient Fernblock™ (an extract sourced from a fern with the ability to protect itself against the sun’s rays) which inhibits DNA damage within the cells.
Maintain smooth, even skin from head to toe with the Heliocare Spray.
Suitable for sensitive and reactive skin
DIANES TIP: This convenient spray sunscreen takes out the hassle and chore of applying sunscreen. With just a few sprays on your exposed body parts and you're done. ideal if you get prickly heat rash.
Take this on your next holiday, thank me later!
£28.99
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Image Total Ageless Eye Lift Cream (15ml)
This luxurious formula targets signs of fatigue and ageing in the delicate eye area. It delivers plant stem cells, vitamin C and wrinkle-fighting peptides that reduce the appearance of fine lines, lax skin and puffiness.
Smooths
Brightens dark shadows
Fades pigmentation
Reduces puffy bags
Stimulates collagen
Reduces crow's feet & wrinkles
DIANE’S PRO TIP:
Use on vertical lip lines to treat signs of ageing around the mouth.
To order this product, please call the clinic on 01617961169
£49.95
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Heliocare 360 Invisible Spray 200ML
Heliocare 360 Invisible Spray SPF 50 gives you maximum coverage of filters (UVA, UVB, IR-A, HEV) in a convenient spray format with an invisible finish. It combines antioxidants and DNA repairers that protect the skin from damage caused by solar radiation.
Refreshing, fast drying and effective even on wet skin.
Water resistant | Non Sticky |Suitable for sensitive skin
DIANES TIP: No one around to get your back? No problem! With its continuous photo-protective spray and invisible finish, you're guaranteed to be protected and covered evenly.
£28.99
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Heliocare Sun Touch Hydragel SPF 50
Heliocare Sun Touch Hydragel SPF 50 Oil-free, hydrating, easy to use, light to the touch formulation, providing an additional touch of moisture and a healthy bronze shimmer.
For all skin types, particularly those that need a touch of brightness.
Suitable for use after facial procedures such as microdermabrasion, peels, IPL or laser.
UVA/UVB filters: Ultra-advanced mineral filters and non-mineral filters expertly combined to provide high level UVA/UVB protection with an elegant skin-feel and look.
Photobiological protectants Fernblock: Natural fern extract rich in polyphenols and flavonoids, combined with Green Tea extract, provides biological photo-protection.
Protection enhancers: Ultrasomes; naturally derived endonucleases help provide DNA protection and repair.
Sunspheres: increase the effectiveness of the UVA/UVB filters.
Hyaluronic Acid & Aloe Vera: Intense moisturising agents to hydrate and soothe dryer skin.
£26.99
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Image Ageless Total Resurfacing Masque
An exfoliating blend of Glycolic and Salicylic acids resurfaces the skin, gently sloughing off dead cells.
A lightening blend diminishes brown spots.
Clears skin of blackheads, spots, ingrown hairs
This is truly a home mini-peel!
Apply 1-3 times per week for glowing skin.
Great for all skin types.
Please call us to place your order or click on ENQUIRE below
£38
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Image Prevention+ Matte Moisturiser SPF 30
Facial Sun Protection, Image Ageless, Image Clear Cell for Acne, Image Iluma, Image MD, Image Skincare, Image Vital C
Lightweight, ultra-sheer, oil-free MATTE finish UVA/UVB broad spectrum hydrating moisturiser.
Prevention+ by Image Skincare - hydrating moisturisers provide ultimate protection against the ageing effects of the UV, sun and environmental exposures.
A hydrating, oil free moisturiser contains potent antioxidant thiothaine & other essential antioxidant vitamins to prevent free radical damage from pollution and infrared.
Suitable for all skin types especially oily types and where a matte appearance is required.
Suitable for; Combination /Oily Skins or where a matte finish is preferred - A popular choice for men.
Sensitive, Acne Rosacea
Broad spectrum UVA/UVB protection
Pure physical protection
Long lasting hydtation
Water resistant
Paraben free
Please call us to place your order or click on ENQUIRE below
£45
£49.99
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Image VITAL C Hydrating Overnight Masque
A lightweight, overnight treatment for dry skin with a gel texture formulated to deliver intense hydration into dry, stressed skin.
Upon application it releases a flood of antioxidants, hyaluronic acid, vitamins and anti-ageing peptides to provide a youthful, brighter, healthier-looking complexion.
SKIN TYPE
Dry or dehydrated skin; sensitive or irritated skin; post-treatment use.
To order this product, please call the clinic 01617961169
£79.99
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Image Ageless Total Pure Hyaluronic Filler (30ml)
Pure hyaluronic hydrating skin serum plumps and fills lines with concentrated plant-derived, non-animal, hyaluronic acid, infused with soothing apricot oil, anti-inflammatory Vitamin B5 and potent antioxidant Vitamin E.
Skin feels deeply hydrated with each application. Smooths and plumps skin without an injection.
Skin type:
Dry/dehydrated, lax skin, post-peel, rosacea, inflamed skin.
Benefits
Highly concentrated and plant derived hyaluronic acid serum immediately plumps skin and increases moisture for all skin types.
18% Hyaluronic Acid smooths skin without injections while apricot oil provides additional hydration and skin soothing
To order this product, please call the clinic on 01617961169
£74.99
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